Dubai Airshow is part of the Informa Markets Division of Informa PLC

Informa
Informa
In Person
The return on investment of focusing on customers’ experiences

20 Nov

14:30 - 15:00

About

Customer profiling and insights. Understanding who is travelling and what are their needs and expectations. Discussing the ROI of investing in customer needs and focusing on enhancing their experiences. How can airlines and airports continue to innovate and ensure continuous revenue generation through improved passenger experience 



Conference tracks

Passenger Experience

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