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In Person
Fire-side chat: Successful airline customer service transformations

20 Nov

13:10 - 13:30

Aviation Mobility
Passenger Experience

Conference tracks

Passenger Experience
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Related sessions

10:25 - 10:30

17 Nov

Opening remarks by chairperson

In Person

Space Aerospace 2050

10:25 - 10:30

17 Nov

Opening remarks by chairperson​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

10:30 - 10:40

17 Nov

Opening keynote: Expanding the frontiers of science and technology for the greater good of all

In Person

Space Aerospace 2050

10:30 - 10:50

17 Nov

Keynote: Transformation of the UAE Space Sector

In Person

Space Aerospace 2050

10:30 - 10:40

17 Nov

Opening keynote: The Future of MRO Middle East ​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

10:40 - 11:00

17 Nov

Presentation on the MRO industry data and forecast ​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

10:50 - 11:25

17 Nov

Heads of space agency panel

In Person

Space Aerospace 2050

11:00 - 11:40

17 Nov

Panel discussion: Scaling up MRO capacity for the next demand wave​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

11:25 - 11:40

17 Nov

Keynote: Developing space capabilities and technologies

In Person

Space Aerospace 2050

11:40 - 12:20

17 Nov

Offerings insights into the future of GCC space sector

In Person

Space Aerospace 2050

11:40 - 12:10

17 Nov

Panel discussion: Navigating MRO challenges to build a resilient supply chain​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

12:10 - 13:05

17 Nov

Panel discussion: Shaping the future of MRO a digital shift ​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

12:20 - 12:55

17 Nov

Leveraging space investments to drive national growth

In Person

Space Aerospace 2050

12:55 - 13:30

17 Nov

Panel: Small and micro satellite: Innovation and launches

In Person

Space Aerospace 2050

13:05 - 13:20

17 Nov

Presentation: Future aircraft engines and the role of MRO​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

13:20 - 14:00

17 Nov

Panel discussion: Airlines’ strategic choices to MRO insourcing and outsourcing​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

13:30 - 13:45

17 Nov

Artificial Intelligence and machine learning in space data processing and sharing

In Person

Space Aerospace 2050

13:45 - 14:20

17 Nov

Panel: Exploring best methods of sharing data received from space

In Person

Space Aerospace 2050

14:00 - 14:15

17 Nov

Presentation: Partnerships between MRO and airlines ​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

14:15 - 14:35

17 Nov

Fireside chat: Short-term wins and long-term strategies for operational excellence​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

14:20 - 14:55

17 Nov

Panel: Space education and workforce development: preparing the next generation for space

In Person

Space Aerospace 2050

14:35 - 15:00

17 Nov

Fireside chat: New horizons: MRO and eVTOL partnerships for the future​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

14:55 - 15:30

17 Nov

Panel: Commercial space industry and the future of accessible space travel

In Person

Space Aerospace 2050

15:00 - 15:05

17 Nov

Chairperson’s closing remarks and end of conference​

In Person

Maintenance, Repair and Overhaul Aviation Mobility

10:25 - 10:30

18 Nov

Opening remarks by chairperson

In Person

Airport and Airlines Keynote Aviation Mobility

10:25 - 10:30

18 Nov

Opening remarks by chairperson

In Person

Space Aerospace 2050

10:30 - 10:50

18 Nov

Opening keynote: The future of the global aerospace industry

In Person

Airport and Airlines Keynote Aviation Mobility

10:30 - 11:05

18 Nov

The new space race: Private vs. government missions

In Person

Space Aerospace 2050

10:50 - 11:10

18 Nov

Keynote: From Aviation to space

In Person

Airport and Airlines Keynote Aviation Mobility

11:05 - 11:40

18 Nov

Unique role of space in protecting national security

In Person

Space Aerospace 2050

11:10 - 11:40

18 Nov

Panel: Investing in the right technology for sustainable growth of the aviation industry

In Person

Airport and Airlines Keynote Aviation Mobility

11:40 - 12:10

18 Nov

Keynote: Aviation market analysis and growth for 2025 and beyond

In Person

Airport and Airlines Keynote Aviation Mobility

11:40 - 12:15

18 Nov

Bridging space technology with earth’s needs

In Person

Space Aerospace 2050

12:10 - 12:40

18 Nov

Panel: Airport Expansion: Critical for accommodating growing passenger demand

In Person

Airport and Airlines Keynote Aviation Mobility

12:15 - 13:00

18 Nov

Case studies: Downstream applications of space

In Person

Space Aerospace 2050

12:40 - 13:10

18 Nov

Panel: Managing air traffic flow and capacity

In Person

Airport and Airlines Keynote Aviation Mobility

13:00 - 13:35

18 Nov

Crowded outer space: Discussing the urgency of managing space traffic

In Person

Space Aerospace 2050

13:10 - 13:40

18 Nov

Navigating supply chain challenges

In Person

Airport and Airlines Keynote Aviation Mobility

13:35 - 14:10

18 Nov

Space debris mitigation: Solutions for a sustainable orbital environment

In Person

Space Aerospace 2050

13:40 - 14:10

18 Nov

Panel: Driving operational excellence through digital transformation

In Person

Airport and Airlines Keynote Aviation Mobility

14:10 - 14:40

18 Nov

Panel: Tapping into the underserved aviation routes

In Person

Airport and Airlines Keynote Aviation Mobility

14:10 - 14:30

18 Nov

Expanding access to space

In Person

Space Aerospace 2050

14:30 - 15:00

18 Nov

Space for good: Expanding global access to space-based services

In Person

Space Aerospace 2050

14:40 - 15:10

18 Nov

Panel: Aviation safety and security in the modern age

In Person

Airport and Airlines Keynote Aviation Mobility

15:10 - 15:30

18 Nov

Closing Keynote: Innovations in the aviation industry: Hype or Reality

In Person

Airport and Airlines Keynote Aviation Mobility

10:25 - 10:30

19 Nov

Opening remarks by chairperson

In Person

Airport and Airlines Keynote Aviation Mobility

10:30 - 10:50

19 Nov

Opening keynote: Advancing AAM strategic vision for a sustainable future

In Person

Advanced Air Mobility Aviation Mobility

10:50 - 11:00

19 Nov

Opening remarks by chairperson

In Person

Sustainability Aerospace 2050

10:50 - 11:25

19 Nov

Panel: The OEM - Operator executive dialogue: Business, operations, and the next frontier

In Person

Advanced Air Mobility Aviation Mobility

11:00 - 11:15

19 Nov

Keynote address: Turning sustainability commitments into action

In Person

Sustainability Aerospace 2050

11:15 - 11:35

19 Nov

Industry Report : Sustainability metrics : Key trends shaping aviation sustainability

In Person

Sustainability Aerospace 2050

11:25 - 11:50

19 Nov

Panel: UAE’s next leap with Advanced Air Mobility

In Person

Advanced Air Mobility Aviation Mobility

11:35 - 12:10

19 Nov

Opening panel: Is aviation doing enough for sustainability or just enough to look good?

In Person

Sustainability Aerospace 2050

11:50 - 12:10

19 Nov

Keynote: AAM leadership - A CEO’s vision

In Person

Advanced Air Mobility Aviation Mobility

12:10 - 12:30

19 Nov

Case Study : Airlines leading the way in sustainability

In Person

Sustainability Aerospace 2050

12:10 - 12:45

19 Nov

Panel: Status check: How far have we come in harmonizing AAM regulations?

In Person

Advanced Air Mobility Aviation Mobility

12:45 - 13:20

19 Nov

Panel: Certification within reach: What’s the road to commercial operations?

In Person

Advanced Air Mobility Aviation Mobility

13:05 - 13:40

19 Nov

Panel: The SAF reality check - who’s leading the charge and who’s falling behind?

In Person

Sustainability Aerospace 2050

13:20 - 13:40

19 Nov

Presentation: Technological hyperinnovation - Keeping pace

In Person

Advanced Air Mobility Aviation Mobility

13:40 - 14:00

19 Nov

Presentation : Scaling sustainable aviation technologies

In Person

Sustainability Aerospace 2050

13:40 - 14:15

19 Nov

Panel: The intersection of AAM & airspace innovation

In Person

Advanced Air Mobility Aviation Mobility

14:00 - 14:35

19 Nov

Lightning talks: Innovations in aviation sustainability

In Person

Sustainability Aerospace 2050

14:15 - 14:35

19 Nov

Fireside Chat: Vertiports & beyond: Innovative vertiport solutions for AAM

In Person

Advanced Air Mobility Aviation Mobility

14:35 - 15:00

19 Nov

Sustainability dialogue: Regulation vs. innovation: Who’s really driving sustainability?

In Person

Sustainability Aerospace 2050

14:35 - 15:00

19 Nov

Panel: Building a sustainable and scalable infrastructure - Integrating AAM with current aviation systems

In Person

Advanced Air Mobility Aviation Mobility

10:25 - 10:30

20 Nov

Opening remarks by chairperson

In Person

Passenger Experience Aviation Mobility

10:30 - 10:50

20 Nov

Opening keynote: Collaboration – the key to delivering best in class passenger experiences

In Person

Passenger Experience Aviation Mobility

10:50 - 11:00

20 Nov

Opening remarks by chairperson

In Person

Sustainability Aerospace 2050

10:50 - 11:30

20 Nov

Panel: Preparing for the passenger experience of tomorrow

In Person

Passenger Experience Aviation Mobility

11:00 - 11:15

20 Nov

Keynote address: The power of partnerships

In Person

Sustainability Aerospace 2050

11:15 - 11:50

20 Nov

Opening panel: The big picture: What will sustainable aviation look like in 2030?

In Person

Sustainability Aerospace 2050

11:30 - 12:10

20 Nov

Panel: Achieving operational excellence in passenger experience: Effectively managing disruptions

In Person

Passenger Experience Aviation Mobility

11:50 - 12:10

20 Nov

Fireside chat : The UAE as a global sustainability hub - lessons for the world

In Person

Sustainability Aerospace 2050

12:10 - 12:30

20 Nov

Innovation Spotlight: : Beyond SAF: Hydrogen, battery, and alternative energy sources for aviation

In Person

Sustainability Aerospace 2050

12:10 - 12:50

20 Nov

Panel: The digital revolution: Creating seamless journeys from booking to boarding

In Person

Passenger Experience Aviation Mobility

12:30 - 13:05

20 Nov

Panel: Net-zero airports: Is it possible by 2050?

In Person

Sustainability Aerospace 2050

12:50 - 13:10

20 Nov

Reimagining accessibility at airports and in aircrafts

In Person

Passenger Experience Aviation Mobility

13:05 - 13:40

20 Nov

Inside the deal: Financing the green aviation revolution

In Person

Sustainability Aerospace 2050

13:30 - 14:10

20 Nov

Panel: Transforming the airport experience

In Person

Passenger Experience Aviation Mobility

13:40 - 14:00

20 Nov

Fireside chat : The future of aviation carbon markets: What’s next for offsets & credits?

In Person

Sustainability Aerospace 2050

14:10 - 14:30

20 Nov

Fire-side chat: The rise of low-cost travel models

In Person

Passenger Experience Aviation Mobility

14:30 - 15:00

20 Nov

The return on investment of focusing on customers’ experiences

In Person

Passenger Experience Aviation Mobility

14:35 - 15:00

20 Nov

Metrics that matter: How to measure, track, and act on sustainability

In Person

Sustainability Aerospace 2050

10:15 - 10:30

21 Nov

What’s your Aviation IQ? - Trivia Challenge

In Person

NextGen Leaders Aerospace 2050

10:25 - 10:30

21 Nov

Opening remarks by chairperson​

In Person

Workforce Development Aviation Mobility

10:30 - 10:35

21 Nov

Opening remarks by chairperson

In Person

NextGen Leaders Aerospace 2050

10:30 - 10:45

21 Nov

Opening Keynote- Middle East’s endeavour to build resilient aviation workforce ​

In Person

Workforce Development Aviation Mobility

10:35 - 10:55

21 Nov

Opening keynote & Interactive Q&A: An Astronaut’s guide to inspiring tomorrow’s innovators

In Person

NextGen Leaders Aerospace 2050

10:45 - 11:25

21 Nov

Panel discussion: The power of company culture to build high performance team ​

In Person

Workforce Development Aviation Mobility

10:55 - 11:30

21 Nov

Panel: Aerospace talent: What employers are really after?

In Person

NextGen Leaders Aerospace 2050

11:25 - 12:05

21 Nov

Fireside chat: Bridging the generation gap ​

In Person

Workforce Development Aviation Mobility

11:30 - 11:50

21 Nov

Fireside chat : The day I almost quit and why I didn’t

In Person

NextGen Leaders Aerospace 2050

11:50 - 12:20

21 Nov

Decoding the future of work: Valedictorians vs. industry leaders

In Person

NextGen Leaders Aerospace 2050

12:05 - 12:25

21 Nov

Keynote: Building tomorrow’s workforce: attracting young professionals today​

In Person

Workforce Development Aviation Mobility

12:20 - 13:00

21 Nov

Lightning Talks: Igniting a cross-industry exchange

In Person

NextGen Leaders Aerospace 2050

12:25 - 12:40

21 Nov

Presentation: Upskilling the aviation workforce ​

In Person

Workforce Development Aviation Mobility

12:40 - 13:20

21 Nov

Panel discussion: Women’s progress and beyond ​

In Person

Workforce Development Aviation Mobility

13:00 - 14:30

21 Nov

Mentorship Roundtables

In Person

NextGen Leaders Aerospace 2050

13:20 - 13:40

21 Nov

Panel discussion: Optimizing workforce efficiency in aviation​

In Person

Workforce Development Aviation Mobility

13:40 - 14:20

21 Nov

Panel discussion: Addressing labour shortages & effective retention strategies ​

In Person

Workforce Development Aviation Mobility

14:20 - 15:00

21 Nov

Fireside chat: Thriving at work: Prioritizing mental and emotional wellbeing in the workplace​

In Person

Workforce Development Aviation Mobility

15:00 - 15:05

21 Nov

Chairperson’s closing remarks and end of conference​

In Person

Workforce Development Aviation Mobility

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